Resident Advisor: Resale Service

Unveiled today, Resident Advisor has officially launched it's brand new ticket resale service which is designed to give customers a secure and reliable platform from which to buy third party tickets to sold-out events. The service will also allow people to get their money back to a sold-out show if they can no longer attend, while ensuring their ticket is sold to another genuine fan at the final release price, eliminating the problem of touts and secondary ticketing companies profiting at music fans expense. This kind of thing has been a long time coming in the UK and it's great to see RA leading the way in the attempt to find a solution to this ever growing problem. More info on how exactly the service will work after the jump.

How it works: 

- A customer decides they no longer need one or more of the tickets they purchased, and puts tickets into the resale pool. 

- If the event sells out, the ticket resale queue will become active, selling on a first in, first out, basis. 

- Users can change their mind at any time, deciding to keep a ticket after it’s been added to the resale queue. (As long as it hasn't already been resold.) 

- Once resold, the original ticket is cancelled and that customer is notified and refunded. 

- The new customer receives a new ticket as normal. 

- The resold ticket will be available at the final tier price. For example, if a $10 ticket is being re-listed, but the last available ticket was $20, then the purchase price will be $20. The original ticket holder benefits from a full face value refund on the tickets, while the promoter benefits from the additional revenue.

The resale service is now up and running on RA. For any users who want to use the service, you can do so via your order history.